Supporting injured people across Australia

Injured at work or in a motor vehicle accident?
Get the support you need, all in one place.

Injury Claims Support helps you access and coordinate the medical, rehabilitation and claims support you may need, with access to legal and other professional services where appropriate — all through one central point of contact.

Support across AustraliaResponse within 1 business day

Not sure what support you need?

Tell us what happened. Our team will contact you within one business day to understand your situation and help you work out the next steps.

  • One place for support
  • Clear next steps
  • Multilingual assistance
Get Support

Two injury pathways

Support for your situation

Choose the pathway that best reflects what happened. If you are not sure, contact us and we will help clarify the next step.

Workplace Injury

Support if you have been injured or become unwell because of your work, including physical injuries, psychological injuries and other work-related conditions.

Motor Vehicle Accident / CTP

Support for people injured in road accidents, including drivers, passengers, pedestrians, cyclists and other road users.

One-stop support

Different kinds of help, brought together.

Recovery and claims can involve several different services. We help bring the right support together so you do not have to work everything out on your own.

Where appropriate, we can help connect you with qualified medical, rehabilitation, legal and other professional services as part of your support pathway.

Medical Support
Rehabilitation & Recovery
Return to Work
Claims Support
Legal & Professional Support
Ongoing Coordination

How it works

A simple pathway to coordinated support

You do not need to know exactly which services you need before contacting us.

01

Tell us what happened

Submit a short enquiry about the workplace injury or motor vehicle accident.

02

We contact you within 1 business day

A team member contacts you to understand your situation, location and support needs.

03

We help coordinate the right support

We help coordinate appropriate medical, rehabilitation, claims and other professional support depending on your circumstances.

04

We stay connected

Injury Claims Support can remain a central point of contact as your situation progresses.

One point of contact, coordinated support, and a response within one business day.

Get Support

Why Injury Claims Support

Practical support centred on you

One place for support

A central starting point when several services may be involved.

Support across Australia

Enquiries are welcome from every Australian state and territory.

We speak your language

You can communicate with us in English, Mandarin, Cantonese, Arabic, Vietnamese, Korean, Spanish or Portuguese.

Clear next steps

Clear guidance and coordinated support through one central point of contact.

Response within 1 business day

Our team will contact you within one business day after receiving your enquiry.

Contact

Tell us what happened

Complete the form and our team will contact you within one business day to understand your situation and discuss the next steps.

Preferred Contact Method

Our team will contact you within one business day.

Prefer to message us?

Send us a message in the language you’re most comfortable with. Choose a messaging app to start a conversation.